What you need to know about CompTIA A+

The CompTIA A+ certification is the industry standard for computer support technicians. The international, vendor-neutral certification proves competence in areas such as installation, preventative maintenance, networking, security and troubleshooting. CompTIA A+ certified technicians also have excellent customer service and communication skills to work with clients.

CompTIA A+ is part of the certification track for corporations such as Microsoft, Hewlett-Packard, Cisco and Novell. Other technology companies, including CompuCom and Ricoh, have made CompTIA A+ certification mandatory for their service technicians. More than 700,000 people worldwide have become CompTIA A+ certified since the program’s inception in 1993.

Two exams are necessary to be certified: CompTIA A+ Essentials, exam code 220-701; and CompTIA A+ Practical Application, exam code 220-702.

 

CompTIA A+ Essentials measures the necessary competencies of an entry-level IT professional with a recommended 500 hours of hands-on experience in the lab or field. It tests for the fundamentals of computer technology, networking and security, as well as the communication skills and professionalism now required of all entry-level IT professionals.

• Understand PC components, including motherboards, processors, memory, power, storage, audio, video, and I/O devices
• Install, configure, maintain, troubleshoot, and fix desktop and notebook PC hardware
• Install and configure Windows Vista and other Windows operating systems
• Use Windows utilities to troubleshoot and fix operating system problems
• Understand essential networking technologies, devices, protocols, cabling, and connections
• Set up small office/home office networks, including Internet and Wi-Fi connections
• Troubleshoot and fix failed client-side network connections
• Secure computers and networks, identify security problems, and eliminate viruses and malware
• Detect and solve the most common printing problems
• Perform essential preventive maintenance
• Master essential safety and operational procedures for PC technicians
• Prepare yourself effectively for exam day

Training package includes Video Training, Audio Lesosns & Interactive Software with Ask-the-Expert Support and much more. Get all the details and order it online here.